Privacy and cookies policy

PRIVACY POLICY
José Jacinto Sucessores, Lda. respects your privacy and takes measures to protect the data you share with us (such as email, address, telephone contact, etc.). This Privacy Policy was created exclusively to explain how we collect your data, for what purpose we do so, and what your rights are regarding its use.
By using the website, as well as other José Jacinto Sucessores, Lda. platforms, we consider that you agree with our Privacy Policy.

Origin and type of personal data collected
Purpose of Personal Data
Privacy and Protection of Personal Data
Term and retention of Personal Data
User Rights
Cookies Policy
Changes to the Privacy Policy of José Jacinto Sucessores, Lda.
Contacts

Origin and type of personal data collected
Personal Data means all information that can identify you as a natural person, such as name, address, email, telephone number, tax number, or credit card details.
This information can be collected through:
Registration process on our website when creating your customer account;
Transaction information when making a purchase through our website;
Copies of communications records and contacts exchanged between the user and Colipo;
Answers provided in questionnaires for statistical analysis purposes;
Usage, views and technical data, including your device identifier or IP address, when you visit our website or open emails we send;
Searches carried out on our website;
Filling out forms on our website;
Subscription to Newsletters;
Other Marketing initiatives that aim to attract contacts.

Purpose of Personal Data
The data collected on our website is intended for:
Providing information about products and services to our Customers;
Clarification of any doubts related to the processing of orders and/or any complaints;
Processing information requests from Customers;
Order processing and delivery;
Sending information about promotions;
Sending information about the launch of new products;
Market studies, profile assessment and consumer preferences, with the purpose of:
Detect possible market trends;
Creation of personal suggestions;
Analysis of user behavior in order to improve the in-store experience;
Optimize our products and services;
Sending invitations to initiatives that involve José Jacinto Sucessores, Lda.;
Campaigns and events related to the company, its associates or partners;
Detect, investigate and prevent activities that may be illegal or violate our policies.
In order to comply with some of the aforementioned assumptions, Colipo may transmit the User's Personal Data to companies belonging to José Jacinto Sucessores, Lda. or to subcontracted third parties to provide support services, such as financial organizations, anti-fraud entities , providers of technological, logistical and customer service services and/or transaction analysis services carried out on the Platform with the aim of offering users sufficient guarantees in the context of commercial operations, etc.
Your data will not be used for purposes other than those for which you gave your consent.
If you do not wish to provide your data, you will be unable to purchase our products, or access information about certain services, offers, promotions and content related to the company, associates or partners.

1. Privacy and Protection of Personal Data
   The personal data you provide to us will be processed for the purposes described in point 2 of these Terms and Conditions, by José Jacinto Sucessores, Lda., and its subsidiaries.
   Therefore, the company José Jacinto Sucessores, Lda. is responsible for the processing of your personal data, whether by automated means or not, from its collection, organization, conservation to deletion, guaranteeing the confidentiality of all data provided by you.
   José Jacinto Sucessores, Lda. is guided by strict compliance with the rules regarding the processing of personal data, which are currently provided for in Regulation (EU) 2016/679, of the European Parliament and of the Council of April 27, 2016.
   José Jacinto Sucessores, Lda. that the data collected is strictly necessary to fulfill the purposes of customer management (including the definition of profiles); marketing and advertising, purchase invoicing, deliveries and complaints.
   José Jacinto Sucessores, Lda. only uses subcontractors that present sufficient guarantees of application of the GDPR (EU 2016/679) and the internal privacy and data protection policy of the data controller and that ensure the defense of the holder's rights of the data.
   
   Term and retention of Personal Data
   Your data will be kept for a period of five years from the granting of this consent or, if you have signed a purchase or service provision contract with us, your data will be kept for a period of ten years from the date of the last purchase made, or by longer period if the law so establishes.
   
   User Rights
   At any time, and free of charge, you can exercise the right to ask José Jacinto Sucessores, Lda. to:
   Access your personal data;
   Request the rectification of your personal data;
   Request the deletion of your personal data;
   Request the limitation of the processing of your Personal Data;
   Request opposition or withdrawal of previous consents;
   Request the portability of your data to another entity indicated by you.
   If there is a legally imposed obligation that overrides these rights, José Jacinto Sucessores, Lda. will justify the respective refusal.
   If you consider that your data is not being processed in accordance with applicable legislation, particularly European and national, we remind you that you have the right to lodge a complaint with a supervisory authority.

1. Cookies Policy
   A cookie is a small text file that a website places on your computer, phone or any other device, with information about your navigation on that website.
   
   Changes to the Privacy Policy of José Jacinto Sucessores, Lda.
   José Jacinto Sucessores, Lda. reserves the right to periodically update this Privacy Policy. Any update made will be announced not only through our website, but also through other means of communication that the company deems most appropriate. The information will be sent, to all our customers or potential customers, to the indicated contact methods.
   Your continued use of our website, applications, services and resources offered after such communication will be deemed to constitute, and will be deemed to be, your agreement to such changes.
   The current version was published on 07/20/2020.
   
   Contacts
   If you have any questions regarding our privacy policy, please contact us through the following means:
   Email: [email protected]
   Telephone: +351 244 835 907 (call to national landline)
   Address: Avenida Marquês de Pombal, Lot 25 R/C Dto
   
   
   For any legal issue, you can contact our competent entity, the National Data Protection Commission (www.cnpd.pt).